Insights from ISMIE’s risk management team

Risk management Q&A: Angela Mead, MPH, CPHRM

Angela Mead serves as a Senior Risk Management Specialist at ISMIE. In this interview, she reflects on her experience conducting risk assessments and discusses how evolving risks, particularly those related to artificial intelligence (AI) and the physical care environment, are shaping conversations with policyholders.

As a Senior Risk Management Specialist, you are tasked with conducting risk assessments for many of our policyholders. Recently, the risk assessment questionnaire was updated to reflect emerging risks in today’s healthcare environment. Can you share some of the key additions or changes, and what trends or concerns led to those updates?

Two key additions to the risk assessment questionnaire focus on the use of AI and the physical environment of the practice.

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